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• Gulf Air online sales strategy a huge success    [ Wed, 23 April 2008 ]
  
  

  Gulf Air online sales strategy a huge success

  Source: www.gulfair.com

  Gulf Air's online sales strategy has been a huge success with triple digit growth fueled by robust bookings on one of the industry's most user-friendly website www.gulfair.com.

  "Our online sales has witnessed tremendous growth and our sales are soaring to a new level thanks to our state-of-the-art booking engine and attractive web fares," said Acting Chief Commercial Officer Mr. Danny Barranger

  "We have very positive feedback from our customers who have tested our comprehensive and user-friendly internet booking service, which is the biggest e-commerce business in the kingdom," said Mr. Barranger adding that in March Gulf Air web sales grew by 42 % and quadrupled in the last quarter.

  Gulf Air formally launched its new state-of-the-art Internet Booking Engine (IBE) in December 2007 in its progressive efforts to provide customers an enhanced travel experience.

  The new IBE-enabled website at www.gulfair.com provides faster, simpler, more convenient, accessible and even more secure features for both individual customers as well as corporate houses. The IBE also facilitates online booking of hotel accommodation and car hire in several of Gulf Air's network destinations.

  The new booking engine also comes with a 'best fare guarantee' that Gulf Air customers can be confident that when booking on the airline's web site, they will not find a more competitive fare for the same itinerary on any other web site. If they do, Gulf Air will reimburse the fare difference. It also provides the convenience and security of buying online.

  "We wanted to provide our customers a wholesome travel experience at the click of a button and the response has been overwhelming, even for destinations yet to be flown," said Gulf Air Director Distribution &e-Commerce Lars Denlew, referring to Shanghai and Hyderabad as examples.

  Gulf Air launches flights to Shanghai on June 16 and Hyderabad on July 1.

  "Buying online has never been this easy and safe thanks to the new booking tool," said Mr. Denlew adding that website now links together 67 cities in 30 counties in the Gulf Air network and tickets can be bought in 5 minutes, 7 days a week, 24 hours a day, until 23 hours from departure.

  To enhance the customer experience, Gulf Air also supports Universal Air Travel Plan (UATP) cards offering them among the payment options for flight tickets on www.gulfair.com. UATP is a low-cost payment option that airlines offer to their corporate customers to reduce the cost of their credit card purchases.

   

• Air Malta Registers Strong Winter 07/08 Performance    [ Fri, 18 April 2008 ]
  
  

  Air Malta Registers Strong Winter 07/08 Performance

  Source: http://www.airmalta.com/newsdetails?l=1&n=125

  "Our web portal and internet booking engine are generating exceptional results. We are now selling 20% of our airline seats through our booking engine - 10 times what we sold through this channel 8 months ago. Every month more than 150,000 unique visitors are logging on our portal. In a year we have registered 1.8million online visitors and we are growing," explained Dr Friesen.

  "This week we launched new online services on our portal. Through Expedia, a leading global internet player, we are now offering hotel accommodation in Malta and abroad, booking and reservations for major attractions, shows and events, museum passes, theater and football tickets, city tours and a host of activities happening worldwide. We have also launched our online insurance cover through the Mondial Assistance Group, a leader in the field of assistance and travel related insurances. Through our IP recognition tools on our portal we have devised various front-ends to present users from all over the world with specific targeted offers relevant to them. Our portal has also been awarded the Euro Label and thus complies with the standards of the Euro Label certification."

   

• EB2 partners with Gulf Air    [ Mon, 17 December 2007 ]
  
  

  EB2 partners with Gulf Air

  

   

  London, United Kingdom, Monday 17th December 2007:EB2 is delighted to announce a long term partner agreement with Gulf Air to supply of IBE solutions and integration services for its various target audiences, including business and leisure travellers.

  "After carefully evaluating different vendors, we are pleased to engage EB2 International to develop the new booking engine for us. We are very happy to work with EB2 as they have extensive experience in IBE development" , commented Lars Denlew, Head of Distribution and E-commerce.

  "We are extremely keen to be working with Gulf Air who has demonstrated a significant appetite to accelerate online distribution whilst capitalising on the advanced capability of the EB2 QuickTRIP system. The Gulf Air deployment will be using EB2’s next generation platform built using leading edge java technologies, which we’re confident will exceed the expectations of Gulf Air" , commented Keith Hyams, General Manager (EMEA & USAC), EB2.

  Download press release

   

• EB2 International enter the Russian market with S7 Airlines    [ Fri, 16 November 2007 ]
  
  

  EB2 International enter the Russian market with S7 Airlines

  

  Photo by: Valentin Ozerov

  London, United Kingdom, Friday 16th November, 2007: S7 Airlines, a leading Russian Airline, has signed a multiple year contract with EB2 International to provide the airline with its leading, fully customised, Internet Booking Engine solution in 2008.

  "We have a clear e-commerce vision. After a detailed analysis of the marketplace EB2 demonstrated the ability to understand and guide our needs. They provided an effective combination of a robust, scalable solution together with the flexibility to innovate and customise for the markets in which we operate. We have aggressive online goals and EB2 are the clear partner of choice to enable their achievement." , commented Anton Eremin, VP, S7 Group.

  "S7 Airlines set the benchmark in Russia for progressive thinking and online focus. They were the first Russian airline to launch online bookings, and are now ready for a step-change in their online platform and booking volume. We are delighted to be their ecommerce partner and provide the capability for S7 to exceed their goals. A higher level of online usability will increase conversion rates, whilst a suite of product solutions customised to both B2C and B2B Russian market segments will extend S7’s online reach in the marketplace" , commented Dominic Clarke, Sales Director, EB2.

  Download press release

   

• EB2 inks agreement with B2 (Belavia Airlines)    [ Tue, 15 May 2007 ]
  
  

  EB2 inks agreement with B2 (Belavia Airlines)

  

  Photo by: Turker Hasimoglu

  London, United Kingdom, Tuesday 15th May 2007: Belavia Airlines, the national carrier of Belarus, has signed a multiple year contract with EB2 International to provide the airline with its leading, fully customised, Internet Booking Engine solution.

  "After an extensive search and evaluation process EB2 was selected as the partner of choice for Belavia. Their ability to understand our needs, provide guidance, and demonstrate their specialised knowledge in this domain was a key factor. Furthermore, EB2’s capability to deliver not only market-leading solutions, but also to adapt to local market requirements is of great importance" , commented Uladzimir Barkun, Deputy IT Director, Belavia Airlines.

  "It gives me great pleasure to welcome Belavia to the growing EB2 family of airlines. Their progressive outlook will drive online volumes in the region. Our flexibility in being able to integrate with regional dynamic third parties, such as ASSIST, the leading Russian Payment Provider, is a key driver of our success in this region, and our single minded focus on airlines enables us to efficiently build & customise products & services to suit, generating higher yields and strong conversion rates" , comments Dominic Clarke, Sales Manager, EB2.

   

• Air Malta selects EB2    [ Tue, 16 January 2007 ]
  
  

  Air Malta selects EB2

  

   

  London, United Kingdom, 16th January 2007: Air Malta has signed a 5 year deal with EB2 International Limited (EB2), for the supply of customised Internet Booking Solutions for its various target audiences.

  The agreement will see various products fully integrated into Air Malta’s environment including direct connect into its host system Sabre. This will provide Air Malta customers with superior online; experience, choice, and interactivity, when purchasing their travel related products & services.

  "After an exhaustive search & appraisal of the various options, we selected EB2 as our 'Business Partner'. Their ability to understand our needs, guide us through the process and demonstrate a clear understanding of this very specialised domain made them an easy choice. Furthermore, their willingness to provide end-to-end Project Management, gives us much comfort in meeting the deliverables of this challenging undertaking" , commented, Luciano Anastasi, Information Systems Strategist, Air Malta.

  "It gives me great pleasure to welcome Air Malta to the EB2 family of airlines. The growing number of airlines choosing us as their 'e-Commerce Business Partner' is testimony to our ability to understand their online strategic objectives. Our single minded focus on airlines enables us to efficiently build & customise product & services to suit, generating higher yields and strong conversion rates" , comments Keith Hyams, General Manager EMEA & USAC, EB2.